Contact and support

Contact the team and keep the request easy to route.

Use this page for onboarding questions, support issues, privacy requests, or anything that still needs a human answer.

What helps most

Specific context

Mention the page you came from, the exact issue, and what you need next. That makes routing and reply quality better.

Response style

Manual and direct

This is a manual support layer for onboarding, privacy, receipts, and payment follow-up when needed.

Direct support line

Use email if you need a simpler or more manual route.

Address

Typical use

Support questions, onboarding help, receipts, payment-link requests, and transfer confirmations.

Contact form

Send your request

Use the form for support, onboarding, privacy, or donation-related follow-up. The data goes into real backend follow-up channels.

Name

Subject

Message

I agree to the Zásady ochrany osobních údajů and understand that this request may be reviewed manually for support or payment follow-up.

What to include

If this is a payment or donation request, include method, amount, frequency, and any transfer reference or wallet transaction details if available.

Help first

FAQ and methodology

Use the FAQ if the question is about product logic, research framing, or onboarding basics.

Open the calculator

Continue with the main planning tool if you still need scenario context.