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FAQ and support guidance

Find the answer first, then move to the right page.

This page is here to reduce confusion around onboarding, methodology, support, and product boundaries.

Section 1

Getting started

Basic orientation for new visitors and readers.

Is it really completely free? +

Yes, basic signals are entirely free. Register, receive daily signals by email, and unsubscribe anytime. No subscription, no hidden fees.

Do I need trading experience? +

No. Our signals are clearly formatted with entry price, target price and stop-loss. Beginners can follow them easily.

Which markets do you cover? +

We analyze stocks (S&P 500, NASDAQ, DAX), cryptocurrencies (BTC, ETH, Altcoins), Forex (all major pairs) and commodities (Gold, Silver, Oil).

How long has Marktprognoze existed? +

Since 2010 we've researched AI‑based market analysis. Over 15 years of algorithmic trading experience.

Section 2

Signals and methodology

How research pages, signals, and risk framing work.

How often is research updated? +

Updates depend on market conditions and the type of page. The goal is not a fixed daily quota, but clearer setups, context, and follow-up when something is worth publishing.

Can I cancel anytime? +

Yes, unsubscribe with a single click at any time. No notice period, no contracts.

What happens after free registration? +

After registration you can continue with onboarding, research pages, and scenario tools. If additional services or support paths exist, they are explained transparently after signup.

How should I think about signal quality? +

No single accuracy number can describe market quality. A stronger signal page explains the setup, invalidation, target logic, and risk context so you can judge the idea more clearly.

Section 3

Accounts and access

Questions about registration, onboarding, and access paths.

Can I use the signals with my broker? +

Yes, our signals are broker‑independent. You can trade them with any broker offering the respective instruments.

Is there a mobile app? +

The experience currently runs through the website and email-based follow-up. Key pages are being optimized for mobile browsers so the main tools remain usable without a separate app.

How are signals generated? +

They are built from market structure, scenario analysis, and editorial review. Automated tools can support the workflow, but the output is framed as research and planning, not guaranteed execution.

What is included after registration? +

Registration gives you a cleaner path into onboarding, research updates, and planning tools. If additional content or support options are available, they are described clearly instead of hidden behind vague promises.

Section 4

Support, payments, and privacy

Questions that usually lead into support, payments, or policy pages.

Is there a success guarantee? +

No. Financial markets are volatile. We offer no guarantee, only professional analysis.

How can I track my progress? +

Use the calculator, case studies, and ongoing research pages to compare scenarios over time. Support can also help if you need context around a specific setup or follow-up question.

Are signals suitable for day trading? +

Yes, many signals have short-term targets (1‑3 days). Some are also suitable for swing trading.

How often are pages updated? +

Updates depend on market conditions, publishing priorities, and support flow. The product is designed around useful updates and clearer pages, not around claiming constant activity for its own sake.

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